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How can we help you grow? Please select from the options below so we can find the right solution for
We know you’re excited to get growing, but remember that some seeds take longer than
others to get started. For more information, check out the article titled My Seeds Aren’t
Germinating for tips.
We know you’re excited to get growing! You can track the status of your order, all
you need is the following:
Because we begin processing orders as soon as they are submitted, it may not always
be possible to cancel your order.
Check to see if my
order is cancellable
In the event that your order has already started on its journey, please review our return policy.
We’re sorry you’re having trouble with your AeroGarden. Don’t worry - we’ll have you
growing again in no time! All of our products are backed by a one-year warranty - we
will just need a little bit of information to assist you better.
We want you to love what you ordered, but if you're not satisfied with your
AeroGarden purchase for any reason you may return your items for a refund within 30
days, no questions asked. (You will only need to cover the cost of return shipping.)
If your inquiry doesn’t fall under any of the request types, please tell us how we
When you first start growing in an AeroGarden, you may have a lot of questions about
what to expect. To help with this, we've compiled a few of the most common questions
and answers in the FAQ and Inspiration
sections of our website. If you've already visited the site and your question still
isn’t answered, please fill out this form and let us know how we can help.
If you have an order number, please